Set Refund Status (Sandbox)

Set refund status (sandbox)

curl --request POST \
  --url https://api-pacb-uat.eximpe.com/pg/refunds/{refund_id}/simulate-status/ \
  --header 'Content-Type: application/json' \
  --header 'X-API-Version: <api-key>' \
  --header 'X-Client-ID: <api-key>' \
  --header 'X-Client-Secret: <api-key>' \
  --header 'X-Merchant-ID: <api-key>' \
  --data '
{
  "status": "FAILED",
  "status_message": "Beneficiary account closed",
  "bank_ref_num": "BANKREF123"
}
'

import requests

url = "https://api-pacb-uat.eximpe.com/pg/refunds/{refund_id}/simulate-status/"

payload = {
    "status": "FAILED",
    "status_message": "Beneficiary account closed",
    "bank_ref_num": "BANKREF123"
}
headers = {
    "X-Client-ID": "<api-key>",
    "X-Client-Secret": "<api-key>",
    "X-Merchant-ID": "<api-key>",
    "X-API-Version": "<api-key>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'POST',
  headers: {
    'X-Client-ID': '<api-key>',
    'X-Client-Secret': '<api-key>',
    'X-Merchant-ID': '<api-key>',
    'X-API-Version': '<api-key>',
    'Content-Type': 'application/json'
  },
  body: JSON.stringify({
    status: 'FAILED',
    status_message: 'Beneficiary account closed',
    bank_ref_num: 'BANKREF123'
  })
};

fetch('https://api-pacb-uat.eximpe.com/pg/refunds/{refund_id}/simulate-status/', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api-pacb-uat.eximpe.com/pg/refunds/{refund_id}/simulate-status/",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => json_encode([
    'status' => 'FAILED',
    'status_message' => 'Beneficiary account closed',
    'bank_ref_num' => 'BANKREF123'
  ]),
  CURLOPT_HTTPHEADER => [
    "Content-Type: application/json",
    "X-API-Version: <api-key>",
    "X-Client-ID: <api-key>",
    "X-Client-Secret: <api-key>",
    "X-Merchant-ID: <api-key>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api-pacb-uat.eximpe.com/pg/refunds/{refund_id}/simulate-status/"

	payload := strings.NewReader("{\n  \"status\": \"FAILED\",\n  \"status_message\": \"Beneficiary account closed\",\n  \"bank_ref_num\": \"BANKREF123\"\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("X-Client-ID", "<api-key>")
	req.Header.Add("X-Client-Secret", "<api-key>")
	req.Header.Add("X-Merchant-ID", "<api-key>")
	req.Header.Add("X-API-Version", "<api-key>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("https://api-pacb-uat.eximpe.com/pg/refunds/{refund_id}/simulate-status/")
  .header("X-Client-ID", "<api-key>")
  .header("X-Client-Secret", "<api-key>")
  .header("X-Merchant-ID", "<api-key>")
  .header("X-API-Version", "<api-key>")
  .header("Content-Type", "application/json")
  .body("{\n  \"status\": \"FAILED\",\n  \"status_message\": \"Beneficiary account closed\",\n  \"bank_ref_num\": \"BANKREF123\"\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api-pacb-uat.eximpe.com/pg/refunds/{refund_id}/simulate-status/")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["X-Client-ID"] = '<api-key>'
request["X-Client-Secret"] = '<api-key>'
request["X-Merchant-ID"] = '<api-key>'
request["X-API-Version"] = '<api-key>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"status\": \"FAILED\",\n  \"status_message\": \"Beneficiary account closed\",\n  \"bank_ref_num\": \"BANKREF123\"\n}"

response = http.request(request)
puts response.read_body

{
  "success": true,
  "message": "Refund status updated successfully",
  "data": {
    "refund_id": "RF7019490071",
    "payment_id": "PR1195868571",
    "refund_amount": "250.00",
    "refund_status": "failed",
    "refunded_at": "2026-08-12T11:32:25.256618Z",
    "message": "Beneficiary account closed",
    "settlement_details": {},
    "reference_id": null,
    "created_at": "2026-08-12T11:32:25.255318Z"
  }
}

{
  "success": false,
  "error": {
    "code": "ERR_REFUND_002",
    "message": "Validation error",
    "details": {
      "status": "\"NOT_A_STATUS\" is not a valid choice."
    }
  }
}

{
  "detail": "No DomesticPaymentRefund matches the given query."
}

{
  "success": true,
  "error": {
    "code": "<string>",
    "message": "<string>",
    "details": {}
  }
}

POST

refunds

{refund_id}

simulate-status

Set refund status (sandbox)

curl --request POST \
  --url https://api-pacb-uat.eximpe.com/pg/refunds/{refund_id}/simulate-status/ \
  --header 'Content-Type: application/json' \
  --header 'X-API-Version: <api-key>' \
  --header 'X-Client-ID: <api-key>' \
  --header 'X-Client-Secret: <api-key>' \
  --header 'X-Merchant-ID: <api-key>' \
  --data '
{
  "status": "FAILED",
  "status_message": "Beneficiary account closed",
  "bank_ref_num": "BANKREF123"
}
'

import requests

url = "https://api-pacb-uat.eximpe.com/pg/refunds/{refund_id}/simulate-status/"

payload = {
    "status": "FAILED",
    "status_message": "Beneficiary account closed",
    "bank_ref_num": "BANKREF123"
}
headers = {
    "X-Client-ID": "<api-key>",
    "X-Client-Secret": "<api-key>",
    "X-Merchant-ID": "<api-key>",
    "X-API-Version": "<api-key>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'POST',
  headers: {
    'X-Client-ID': '<api-key>',
    'X-Client-Secret': '<api-key>',
    'X-Merchant-ID': '<api-key>',
    'X-API-Version': '<api-key>',
    'Content-Type': 'application/json'
  },
  body: JSON.stringify({
    status: 'FAILED',
    status_message: 'Beneficiary account closed',
    bank_ref_num: 'BANKREF123'
  })
};

fetch('https://api-pacb-uat.eximpe.com/pg/refunds/{refund_id}/simulate-status/', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api-pacb-uat.eximpe.com/pg/refunds/{refund_id}/simulate-status/",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => json_encode([
    'status' => 'FAILED',
    'status_message' => 'Beneficiary account closed',
    'bank_ref_num' => 'BANKREF123'
  ]),
  CURLOPT_HTTPHEADER => [
    "Content-Type: application/json",
    "X-API-Version: <api-key>",
    "X-Client-ID: <api-key>",
    "X-Client-Secret: <api-key>",
    "X-Merchant-ID: <api-key>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api-pacb-uat.eximpe.com/pg/refunds/{refund_id}/simulate-status/"

	payload := strings.NewReader("{\n  \"status\": \"FAILED\",\n  \"status_message\": \"Beneficiary account closed\",\n  \"bank_ref_num\": \"BANKREF123\"\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("X-Client-ID", "<api-key>")
	req.Header.Add("X-Client-Secret", "<api-key>")
	req.Header.Add("X-Merchant-ID", "<api-key>")
	req.Header.Add("X-API-Version", "<api-key>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("https://api-pacb-uat.eximpe.com/pg/refunds/{refund_id}/simulate-status/")
  .header("X-Client-ID", "<api-key>")
  .header("X-Client-Secret", "<api-key>")
  .header("X-Merchant-ID", "<api-key>")
  .header("X-API-Version", "<api-key>")
  .header("Content-Type", "application/json")
  .body("{\n  \"status\": \"FAILED\",\n  \"status_message\": \"Beneficiary account closed\",\n  \"bank_ref_num\": \"BANKREF123\"\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api-pacb-uat.eximpe.com/pg/refunds/{refund_id}/simulate-status/")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["X-Client-ID"] = '<api-key>'
request["X-Client-Secret"] = '<api-key>'
request["X-Merchant-ID"] = '<api-key>'
request["X-API-Version"] = '<api-key>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"status\": \"FAILED\",\n  \"status_message\": \"Beneficiary account closed\",\n  \"bank_ref_num\": \"BANKREF123\"\n}"

response = http.request(request)
puts response.read_body

{
  "success": true,
  "message": "Refund status updated successfully",
  "data": {
    "refund_id": "RF7019490071",
    "payment_id": "PR1195868571",
    "refund_amount": "250.00",
    "refund_status": "failed",
    "refunded_at": "2026-08-12T11:32:25.256618Z",
    "message": "Beneficiary account closed",
    "settlement_details": {},
    "reference_id": null,
    "created_at": "2026-08-12T11:32:25.255318Z"
  }
}

{
  "success": false,
  "error": {
    "code": "ERR_REFUND_002",
    "message": "Validation error",
    "details": {
      "status": "\"NOT_A_STATUS\" is not a valid choice."
    }
  }
}

{
  "detail": "No DomesticPaymentRefund matches the given query."
}

{
  "success": true,
  "error": {
    "code": "<string>",
    "message": "<string>",
    "details": {}
  }
}

Sandbox only. This endpoint returns 400 in production. It operates only on refunds created through the Simulator payment gateway — a refund on a real gateway is rejected.

Overview

A real refund walks INITIATED → REFUNDED or INITIATED → FAILED, driven by the bank on its own timetable. Statuses like REVERSED or BANK_REJECTED_REFUND are rare enough that you may never see one before it happens in production. This endpoint forces a refund straight to any status and fires the same webhook a real change would, so you can exercise every branch of your handler deliberately.

Statuses

Value	Default message	Meaning
`INITIATED`	`Refund initiated`	Accepted, not yet processing
`PROCESSING`	`Refund processing`	In flight at the bank
`REFUNDED`	`Simulated refund settled`	Successfully refunded
`FAILED`	`Simulated refund failed`	Refund failed
`REVERSED`	`Refund reversed`	Reversed after being sent
`ON_HOLD`	`Refund on hold`	Held for review
`BANK_REJECTED_REFUND`	`Refund rejected by bank`	Rejected by the beneficiary bank

Setting REFUNDED also stamps refunded_at with the current time, if it is not already set.

Terminal statuses are reversible here. You may move a refund out of REFUNDED or FAILED and back again. This is deliberate — it lets one refund cover the whole matrix instead of needing a fresh one per branch.

Which webhook fires

Target status	Webhook
`REFUNDED`	`PAYMENT_REFUNDED`
`FAILED`	`REFUND_FAILED`
`PROCESSING`	`REFUND_STATUS_UPDATE`
`REVERSED`	`REFUND_STATUS_UPDATE`
`ON_HOLD`	`REFUND_STATUS_UPDATE`
`BANK_REJECTED_REFUND`	`REFUND_STATUS_UPDATE`
`INITIATED`	None — it is the starting state, not a transition worth notifying

Webhooks fire only on a genuine transition. Setting a refund to the status it already holds returns 200 and sends nothing. To re-trigger an event, move the refund to a different status first.

Your status_message is carried into the webhook, so you can assert on it end to end.

Case asymmetry

You send "status": "FAILED" and receive "refund_status": "failed". Requests take uppercase; responses return lowercase. Sending "refunded" is rejected as an invalid choice — the most common cause of a 400 on this endpoint. Uppercase the response value before comparing it to what you sent.

Exercising every branch

Walk one refund through each status, checking your handler at each step:

INITIATED → PROCESSING → ON_HOLD → BANK_REJECTED_REFUND → FAILED → REFUNDED

Each transition fires the corresponding event from the table above.

Testing a failed refund

curl -X POST "https://<your-sandbox-host>/pg/refunds/RF7019490071/simulate-status/" \
  -H "X-Client-ID: <client-id>" \
  -H "X-Client-Secret: <client-secret>" \
  -H "Content-Type: application/json" \
  -d '{
        "status": "FAILED",
        "status_message": "Beneficiary account closed"
      }'

Your endpoint receives REFUND_FAILED carrying your custom message.

Errors

400 responses use error.code = ERR_REFUND_002:

`details`	Cause
`status: "…" is not a valid choice.`	Unknown status, or lowercase
`status: This field is required.`	`status` omitted
`refund_uid: RF… is not on the simulator gateway`	Refund created on a real gateway
`error: Refund status simulation is not available in production`	Called in production

404 does not use the standard envelope. A refund that does not exist — or belongs to another merchant — returns a bare {"detail": "..."} rather than the success/error shape. Handle that separately.Note this is a 404, not a 403: refunds are scoped to your account and its sub-merchants, and someone else’s refund is simply not found.

A 500 on this endpoint uses ERR_SERVICE_ERROR_000, unlike its 400s.

Mark as Settled

Settle payments on demand, refunds and chargebacks included.

Create Refund

Create the refund you are going to drive.

Authorizations

X-Client-ID

string

header

required

Client Application ID - Your unique application identifier used to authenticate API requests. You can find your Client ID in the Developer Settings section of the merchant dashboard.

X-Client-Secret

string

header

required

Client Secret Key - Your secret key used alongside the Client ID for secure authentication. Keep this confidential and never expose it in client-side code. Available in the Developer Settings section of the merchant dashboard.

X-Merchant-ID

string

header

required

Merchant Identifier - The unique ID for the merchant account. This is required for PSP (Payment Service Provider) merchants who manage multiple merchant accounts. You can find merchant IDs in the Merchant Management section of the dashboard.

X-API-Version

string

header

required

API Version - Specifies which version of the API to use (e.g., '1.X.X', '2.X.X', or '3.X.X'). This header allows you to control which API version your integration uses. Default version information is available in the Developer Settings.

Path Parameters

refund_id

string

required

UID of the refund.

Body

application/json

status

enum<string>

required

Target status. Uppercase — "refunded" is rejected, "REFUNDED" is accepted.

Available options:

INITIATED,

PROCESSING,

REFUNDED,

FAILED,

REVERSED,

ON_HOLD,

BANK_REJECTED_REFUND

Example:

"FAILED"

status_message

string | null

Custom message carried into the webhook. Omit for the default for that status.

Example:

"Beneficiary account closed"

bank_ref_num

string | null

Bank reference to stamp on the refund. Left unchanged if omitted.

Example:

"BANKREF123"

Response

Refund updated. A transition to a status the refund already held still returns 200, but sends no webhook.

success

boolean

Example:

true

message

string

Example:

"Refund status updated successfully"

data

object

Show child attributes

Order

Payment

Merchant

Settlement

Refund

Subscriptions

Payment Links

Virtual Bank Accounts

LRS

B2B Services

Webhooks

Set Refund Status (Sandbox)

Overview

Statuses

Which webhook fires

Case asymmetry

Exercising every branch

Testing a failed refund

Errors

Mark as Settled

Create Refund

Authorizations

Path Parameters

Body

Response

​Overview

​Statuses

​Which webhook fires

​Case asymmetry

​Exercising every branch

​Testing a failed refund

​Errors

​Related

Mark as Settled

Create Refund

Authorizations

Path Parameters

Body

Response

Overview

Statuses

Which webhook fires

Case asymmetry

Exercising every branch

Testing a failed refund

Errors

Related