> ## Documentation Index
> Fetch the complete documentation index at: https://docs.eximpe.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Account Activation

> Complete KYC verification to activate your merchant account and start accepting live payments.

## Complete KYC from Your Dashboard

Start the KYC process directly on your [**EximPe Dashboard**](https://merchant.eximpe.com). Click on the **"Complete KYC"** button.

<Frame>
  <img src="https://mintcdn.com/lesamis/nGc65P3VwBdLmqEz/images/dashboard.png?fit=max&auto=format&n=nGc65P3VwBdLmqEz&q=85&s=6d33391854d8ce3d42f767af12d8db30" alt="KYC Dashboard" style={{ borderRadius:"0.5rem" }} width="2880" height="1800" data-path="images/dashboard.png" />
</Frame>

## Required Documents

Make sure you have the following **details and documents** ready:

**Company Information:**

* Legal Company Name
* Trade Name (DBA)
* Business Registration Number
* Tax Identification Number
* Organization Type (LLC, Pvt Ltd, etc.)
* Website / App / Store URL
* Average Transaction Value (USD)
* Estimated Monthly Volume (USD)

**Registered Business Address:**

* This cannot be changed once submitted.

**Authorized Representative:**

* Full Name
* Email Address
* Phone Number

**Settlement Bank Details:**

* Bank Account Number / IBAN
* Bank Name & Branch Address
* SWIFT / BIC Code

**Business Documents:**

* Certificate of Incorporation
* MoA & AoA
* Valid Business Licenses *(if applicable)*
* Proof of Business Address *(e.g., utility bill or bank statement)*

**Ownership & Banking:**

* Beneficial Owners' ID & Address Proof
* Cancelled Cheque or Signed Bank Statement

## API Key Access

**Sandbox API Keys** are available immediately after signing up on the [Sandbox Environment](https://merchant-uat.eximpe.com/). These keys allow you to simulate transactions and test your integration without real funds.

**Production API Keys** are provided only after your account is activated on the [Production Environment](https://merchant.eximpe.com/). This requires completing the KYC process and receiving approval from the EximPe team.

<Tip>
  Ensure you switch your integration to use the **Production API Keys** and endpoint once your account is live!
</Tip>

## Account Status Lifecycle

| Status                  | Description                                          | Action Required           |
| ----------------------- | ---------------------------------------------------- | ------------------------- |
| **Pending**             | KYC not yet started or documents missing             | Start KYC process         |
| **Documents Submitted** | Documents uploaded – under review                    | Wait for review           |
| **Approved**            | KYC successful – ready for account activation        | Account will be activated |
| **Suspended**           | Temporarily blocked due to compliance or data issues | Contact support           |
